
Assurance Moving And Storage
Phoenix, AZ
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- USDOT
- 2539142
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Robert on Assurance Moving And Storage
Robert’s takeBased on their public profile and 451 customer reviews.
Assurance Moving And Storage has earned strong marks from Phoenix-area customers, with a 4.7-star average across 451 reviews. Their track record suggests consistent service that resonates with local movers. If you're considering options in the Phoenix area, it's worth reaching out to them for a quote and see how they compare to other companies on your list.
Summary refreshed periodically — if something’s unclear or missing, always confirm specifics directly with the mover.
Customer reviews
What customers say
★★★★★ 4.7 · 451 total reviews
Jason Ako
★★★★★
Troy is a hoot, good natured and very helpful. Very efficient and took care of our belongings.
Response from Assurance Moving And Storage
Thank you Jason Ako! We appreciate your business!! Hope to move all your family and friends!!!
Milan Patel
★★★★★
Would buy from them again.
Response from Assurance Moving And Storage
Thank you Milan Patel! We appreciate your business!! Hope to move all your family and friends!!! Enjoy that beautiful Toyota forklift you purchased💯
Fran Conley
★☆☆☆☆
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. I can't believe they got a 2 star rating. Someone stated they found an A+ rating for them. The only way they could possibly get any favorable rating is because they wrote it themselves or got a family member to write it. They are thieves, liars, no integrity, morals, ethics or character. They overcharge many times over. As someone stated they don't give an estimate based on any tangible information. Just pull a number out of the air they want. How can you give an estimate when you don't even ask for the delivery destination? The estimate didn't change when I provided the address. They won't provide CUSTOMER SERVICE. When they are asked to confirm false claims they made, they won't supply the evidence which means they can't. They will only communicate when it regards them receiving payment. No surprise when I had items delivered from their storage facility multiple items were missing. Contacted the Better Business Bureau, Attorney General and a lawyer. "Businesses" like this should not be allowed to continue to do business. I am going to pursue this until I find someone who can sanction these crooks and robbers. They should not profit by taking advantage of good decent people. I regret having to give them 1 star because it wouldn't let me submit it with none.
Response from Assurance Moving And Storage
Thank you Fran Conley! We appreciate your business!! Hope to Pack, Move and Store all your family and friends!!!
William Cook
★☆☆☆☆
Worst possible move experience ever. This company does not even deserve a 1 star rating, They took an extra 2 week's to get our property to us and we had to stay in a hotel for that time paying more rent wondering if we were ever going to get our belongings. They sent gangster hoodlums to move all of our belongings into our new home, they dented and scratched most of our furniture. they lost pieces of the furniture so it could not be reassembled properly. Not that these jokers knew how to do that being what pieces they tried put together were all wrong anyways. i had to hire someone else to come help me reassemble my furniture after I got the workers off my property I had to call the sheriff out to get them removed. Because they were threating us with weapons saying that we need to pay them or they were going take us hostage They left many of our belongings in the driveway for us to move into the house by ourselves and we did not finish until 5 am the next morning, They broke my daughters tv, they broke the transmission in my 1972 Nova, they lost my $350.00 ladder, they were literally throwing our belongings out the side door of the trailer onto the street. The stupid driver drove the truck into a ditch across the street and centered the trailer on the street blocking all traffic. The sheriff was called out for that too because my neighbors could not get out. they had to call a tow truck out to pull it out and cracked the end my new driveway when pulling the truck out. they refused to pay for any of the damages or for any of my extra expenses. and charged me $20,000.00 for this. I am a disabled US veteran an got treated like a piece of dirt. avoid this company at all cost !!!
Response from Assurance Moving And Storage
William, this is the first time we are hearing about these issues which seem false , we have the claim that you did file for a TV. We verified that everything was complete. Although you did not have full coverage in good faith we sent a check for the TV that was claimed beyond the delivery date. No where on the claim was all these issues mentioned there is no communication about any damage on transmissions or major items . Your shipment was in storage and yes it did take 2 weeks to load it and deliver it this is storage that is standard. It’s too bad you choose to post these allegations that we know nothing about. The pricing was agreed to with fee and discounted storage.
James Smith
★★★★★
Jesus and Johnny did a fabulous job. They were some of the nicest movers that I have dealt with.
Response from Assurance Moving And Storage
Thank you James Smith! We appreciate your business!! Hope to Pack,Store and Move all your family and friends!!! Again enjoy beautiful Sedona 💯
John Poland
★★★★☆
Assurance moving did a very good job at packing all of our belongings! Just watch for some of the bigger items that they have to roll around to wrap. If you have anything in side of the item being wrapped. They can get pretty tangled up. The young man that packed our U-Haul is one of the best you’ll find! Props to all the people at Assurance moving! Very reasonable price!
Response from Assurance Moving And Storage
Thank you John Poland! We appreciate your business! Hope to move all your family and friends!!!
Reviews aggregated from established review platforms.
Typical cost range
What should a move like yours cost?
Industry-average ranges for this type of move. Your actual quote from Assurance Moving And Storage will depend on access, stairs, specialty items, and specific route.
Tip: “Large” sizes account for extra furniture, full garage, or more than average belongings.
Local move (up to 100 mi) · priced hourly
Peak season (May–Sep) typically adds 15–25% to both rates and availability.
Fair-price range
$1,350–$2,150
for a 2br 30 mile local move, off-season
Ranges based on 2026 industry data from This Old House, moveBuddha, AMSA, and ConsumerAffairs. Your actual quote varies with access, stairs, specialty items, and specific route.
Service area
Where they operate
Primary base: Phoenix, AZ. Long-distance moves may extend across state lines — confirm specifics directly with Assurance Moving And Storage.
Hours
Hours of operation
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Capabilities
What they handle
Common services for moving companies in this category. Confirm specifics with Assurance Moving And Storage when you get a quote.
Service types
Property type
Additional services
Capabilities reported by Assurance Moving And Storage. Always confirm specifics before booking.
Also serving Phoenix
Other movers in the area
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