POG Moving & Helpers

This company is the worse business in Arizona. The owner will bait and switch (illegal), up-charge your debit card more than what was agreed upon (illegal) and leave the job unfinished with damaged items. They will be turned into the Attorney General's office and the Arizona Corporation Commission. I do not recommend using POG Movers ever!

This is my second time hiring POG Moving & Helpers. They did a great job on our move, again. The team analyzed space and moving trailer and packed everything in there very efficiently so that it all fit. They were very careful when moving washer and dryer down the stairs from the second floor. Overall, very pleased with their service. Thank you to Anthony and his helper. I will hire them again for the next move.

Do not hire this company. They are a bunch of scam artist. Spoke with a lady in the office about an unload of a 20 foot truck. They wanted to charge $400 to unload standard items into a single story apartment highly recommend looking elsewhere.

Would not recommend. We hired P.O.G. Moving & Helpers to assist with unloading a 26-foot moving truck in Prescott after moving one of our clients from Colorado Springs. Our driver was onsite working alongside their crew, and we paid for the service in full upfront. During the unload, damage was done to our client’s hardwood stairs. As movers ourselves, we understand that accidents can happen. No moving company is perfect. What separates a good company from a bad one is how they handle things afterward. Unfortunately, that’s where this experience completely fell apart. The damage was reported immediately after the move on June 10. Since then, communication has been frustrating at best. Most attempts to get help lead to an AI response rather than an actual person. When we did receive updates, we were repeatedly told they were waiting on a repair company or another contractor. The last update we received was on June 16. Since then, nothing. No follow-up. No phone call. No email. No urgency to resolve the issue. Meanwhile, our client is left waiting for answers regarding damage that occurred during the move. As a moving company ourselves, we know how important accountability is. When damage happens, you communicate, you follow up, and you make it right. Unfortunately, we haven’t seen any of that here. The unloading crew was only part of the experience. The real test is what happens when there’s a problem, and in our case, the post-move support has been extremely disappointing. We gave them every opportunity to resolve this professionally. At this point, we’re still waiting.