Threebrothersmovers

We were ghosted days leading up to a cross country move. We finally get texts from a secondary co WeHaul who came late and tried to force us to sign for a second truck we didn't need for almost double cost 7pm Sun night... They left my 80 year old mom in great distress. Their helpers at the same confirm to us they do this to people all the time. We had to coordinate a trailer the next morning and my recently deceased vet dad's friends showed up to pack mom's truck. All on one trailer... That's right We Haul one! We are still waiting for in the State of Florida authorities to force a return of our significant deposit. We will also be contacting authorities in Oregon and Virginia. Call Old Dominion or ABF!

I was provided these guys as my moving company from 3 brothers moving & storage who is simply just a broker for a move from NJ to DE. They arrived when needed & packed up my storage unit first in which they tried to charge me an extra few hundred dollars to put WEIGHTS in the budget truck they were using. 3 brothers had told me everything was based on cubic square feet. I get to my main home to get the rest of the belongings and in order to get everything I had provided as an itemized list they wanted to charge me $4500 more on top of the $3000 I was spending. I laughed at them considering the quote I got for these items was only $1800 more. They eventually agreed to the $1800 additional but WITHOUT me even filling the truck with all of the items on my list and leaving empty space on top. I left my young son’s dresser set, my grill, & many boxes at the house because I was not going to spend the absurd price they were giving me. Even with our frustrations, the head guy was getting extremely sensitive & defensive during this situation. At the end of it all, he needed a money order for the first half of payment due & the second half was due upon delivery. I got a bank money order since that was quicker & easier in which he mentioned that a “postal money order is better” but still didn’t care as I signed him over the money orders. Once they left, delivery was set for next day. Next day comes, no feedback from them on ETA. I had to call 3 times to eventually speak to a manager who also was extremely defensive saying my money order hasn’t cleared. Even though you can cash in a bank money order immediately. I was of course frustrated & was then told that my ETA was now the following day between 6-9am. My anger then led to them threatening to leave my belongings in New Jersey… at that point I had no choice & accepted the time frame. Belongings then arrived, had scratches on my sons expensive bedroom set & found a New Amsterdam shooter on my upstairs floor. Horrible customer service & a deceptive company.

BEWARE! This company is a scam. They do not have trucks or drivers. Everything is subcontracted. A friendly person from Three Brothers quoted me and explained that everything was charged by the square foot. I accepted the contract. The subcontracted company arrived and proceeded to explain all the extra charges not included. A $2800 job turned into $5200. Thankfully they reduced their price significantly but I still overpaid by $1000.

DO NOT USE 3 BROTHERS MOVING & OCEAN MOVING AND STORAGE – VETERAN FRIENDLY IS A LIE – AND I DON’T BELIEVE THEY ARE TRULY VETERANS!!! After hounding me with a plethora of calls, I hired 3 Brothers Moving. ONCE THEY GET YOUR SEVERAL THOUSAND DOLLAR DEPOSIT, THEY WILL NOT CALL YOU BACK!!! I must have called 20 times and either got an attitude on the other end or voicemail, regardless, they NEVER CALLED ME BACK AS REQUESTED TIME AND TIME AGAIN! To top it off, they lie. I was told that they were not a broker, that it would be 3 a Brothers Moving Truck that would pack me out when asked. It wasn’t until I called and called that (2 days out from move day) OCEAN MOVING & STORAGE contacted me. Ocean Moving & Storage in Florida was even worse. They showed up 6 hours late, had an attitude, stole my nice dolly, a $200 unopened Breville Juicer, and my $500 toolbox, and threw almost everything unwrapped in oversized wardrobe boxes. They showed NO CARE for boxes and items labeled as FRAGILE or identified as ANTIQUES, yet threw things around like kids toys. My one heirloom from my Father was a handmade/carved mahogany bedroom suit that is (was) over 100 years old – DESTROYED! It’s excruciatingly hard to forgive a company that you spend thousands of dollars on, and cares so very little. Obviously these two “Veteran Owned” “Veteran Friendly” companies – it’s just “lip service”! DO YOURSELF, YOUR FAMILY HEIRLOOMS, AND YOUR BANK ACCOUNT A FAVOR – DO NOT EVER USE OR RECOMMEND 3 BROTHERS MOVING OR OCEAN MOVING & STORAGE – THEY WILL STEAL YOUR BELONGINGS, TAKE YOUR MONEY, NEVER CALL YOU BACK, AND CARELESSLY BREAK YOUR HOUSEHOLD GOODS AND IRREPLACEABLE ANTIQUES AND HEIRLOOMS!!!

Every encounter I have with this company is terrible. Never show up on time. Don’t give a crap about me and my time and my schedule. Expect me to drop everything in my life to be there for them. I have a job, meetings, classes, doctor appointments. I have to schedule everything I do. They are not accommodating.

In three days these gentlemen moved everything from my 5' x 10' storage unit and my one bedroom second floor apartment, to a storage unit 100 miles away and to my current address. All my kitchen things were carefully wrapped and boxes. My many books were boxed neatly. My furniture was carefully wrapped. Everything was carried downstairs without hitting the freshly painted walls. Their sense of humor made a hot sweaty job go faster. It was in the 80's all three days. I would recommend them to anyone contemplating a move.