Fallen Movers

This has been the single best moving experience I've had in the past 15 years or so! Hands down. And here is my glowing review of them! I had a move from the city to the suburbs and a storage unit. Mike, Maurice, and Karl are honest hard working gentlemen and also very professional, patient, and friendly. They all were highly communicative, checking in on us whether an item was going to the house or storage. They knew about packaging items appropriately like proper usage of shrink wraps, padding, etc for heavy wooden furniture, stone table tops, leather upholstery, mirrors, TV's, office desks/chairs, etc. I even saw one of them lift a bar cabinet single-handedly over their head! These gentlemen are strong and capable with highly professional knowledge and service! Additionally, they are highly cordial and respectful, even during unexpected delays from our moving truck not arriving in time due to unforeseen circumstances. Even though we were highly delayed to reasons that were entirely on us, they did not run the clock! They worked as efficiently as possible, always finding ways to create value, even in 10 degree Chicago winters! After several negative experiences I've had with other companies in the industry, I come to expect moving workers who were not very honest or hardworking. In the past, other companies would run the clock, complain, break/chip items, improperly stack fragile items, or even stolen items where I would have to constantly monitor them. And sometimes I would have to deal with poor (or no) customer service to claim anything. But I've had none of these problems with Fallen Movers. It's very refreshing! Mike Fallen runs a well oiled machine. He hires qualified individuals from Chicago who put their best effort forward in representing themselves and Mike's company. It honestly makes me proud to find a Chicago company that puts other franchises to shame! My family is even looking forward to hiring them for other labor driven work they could do in addition to future moving services. As a forewarning to some people, the process to work with them may be different than a typical process with other larger franchises (contracts/receipts, insurance policy, etc.). However, this is why I highlight how honest and hardworking (and not to mention, honorable) these gentlemen are. I was already a Fallen Movers believer by the end of the service. Lastly, to make it all better, they cost nearly half of what other "high end" moving franchises would charge for worse service! Other companies may price gauge during the move but lose all future moves from me. Mike even adjusted the rates when 1 of the 3 movers had to leave for the second half of the move. This sounds like "duh, of course" but you'd be surprised how many horror stories there are from dishonest or unethical employees in other moving firms. This is why my family and I will continue to work with these men of character. TL;DR version. If you have any doubts on whether to hire them or not, give Fallen Movers a call! If you want your possessions to be taken care of while moving them, give Fallen Movers a call! If you want to support a Chicago-owned moving company with men of high caliber, give Fallen Movers a call! You will not regret it.

Mike and his team were fabulous and the move went very smoothly! Would definitely call upon them in the future. Thank you!

Great communication!

The guys were awesome. They took care of everything. They packed our moving truck efficiently and they were super friendly. They are committed to quality and it showed.

Absolutely loved my experience with Mike and his crew. Really appreciated the swiftness with which they moved everything! They were very careful with my stuff and god everything done in record time. Can't recommend more highly!