Moving Solutions Inc.

I contracted the above business for a move, accurately described the move, and then, after the cancellation period, they asked for further information, charged us more money. At that point, we were already out $1k, so we paid for the extra. Then, after surveying the house and moving half of our things, the movers from an DIFFERENT COMPANY I DID NOT VET abruptly stopped—while in possession of our things—and insisted on even more money. I desperately tried to call for clarification and they repeatedly hung up on me—eight total times. They then took THREE WEEKS to actually get our stuff to us even after we paid their extortion and in spite of carefully measuring all of the boxes and bags on the staging area to make sure it would fit. In addition, they were repeatedly rude and condescending, though my major worry was in fact that they *had our stuff* and couldn’t be contacted for WEEKS. The absolute worst moving experience of my life and I have moved at least a dozen times. It felt like being shaken down by the mob.

Extremely Disappointing Experience I strongly discourage anyone from using Moving Solutions. I signed a contract with this company, paid a $2,479 deposit, and expected them to move my household furniture from Michigan to Florida. They never performed the services they contracted to provide. Instead, they sent a different moving company without my knowledge or consent. When the movers arrived at my home, they demanded $11,561.55 instead of the $4,698.38 stated in my signed contract. This happened just two days before my home closing, when I had virtually no alternative. Before I signed the contract, I was never provided with any cancellation or refund policy. I was also promised $10,000 in insurance coverage, but despite repeated requests, I never received any written proof that such insurance existed. When I refused to accept the unexpected price increase, Moving Solutions kept my entire deposit even though they did not perform the services outlined in our agreement. I documented everything, including the signed contract, emails, text messages, and other supporting evidence. Based on my experience, I believe the company failed to honor its contractual commitments and treated me unfairly. I hope my experience helps others avoid going through the same ordeal. If you are considering this company, make sure every promise is in writing, verify who will actually perform your move, ask for proof of insurance before paying any deposit, and fully understand the company’s cancellation and refund policies before signing anything.

Classic bait and switch company Gave exact dimensions of item to be moved, show up and ask for another $1500. Their paperwork says its even bigger than it is and still claim its an upcharge for bulky item. The driver even told me after that he only came to look and didn't intend to actually move it. And they are trying to keep the deposit...AVOID

They were so good and very kind. Will use them again.

Moving Solutions handled my cross-country move from Ohio to Arizona and did a fantastic job from start to finish. The team was professional, careful, and extremely organized. All of my furniture and artwork were wrapped and protected so well, and everything arrived in perfect condition. Moving across the country can be stressful, but they made the entire process smooth and worry-free. I highly recommend Moving Solutions to anyone looking for a reliable and professional moving company.