RNR Moving Of Oklahoma

DO NOT USE!! This company is very unprofessional and obviously has very little experience moving 550 pound safes. Their website might say they are “the safe movers” but I can confirm they are not. I had to ask for my hardwood floors to be protected and they still managed to SCOOT the 550 pound safe on my floors and damage them. Had I not stopped them they would have continued and made it so much worse. They also have no insurance so they have refused to pay for their own mistake and lack of knowledge in moving heavy items. The two guys that came out seemed to have never moved anything heavy in their lives and were not on the same page on how to move the safe. They were also 45 min late to my move.

I previously had left a one star review for RNR based on a conversation with Randall. However, my conclusive conversation and interaction with Randall has resulted in an update of giving this self employed business man a four star rating. Prayers also need to be sent up for the "Backbone of America" the SMALL BUSINESS PERSON!

I don’t usually post things like this but it wouldn’t be fair to not give a review of what happened to us. On the day of our move there weren’t enough movers so they contracted out 2more guys. Those guys were not so great. It took almost the whole day to move us. I’m talking like 8am-8pm. The extra truck that was promised, was not available so my husband had to go with one of the workers to rent another uhaul. Super inconvenient. Then, when I get to my new house, they had already unpacked the truck and most of my items were left in the garage. My husband was super sick but tried to guide them as to where to put everything but nevertheless the boxes were labeled and should never have been left in my garage. I paid for them to move me, not to have to move everything myself. Every flatscreen tv that I owned, (7total) was left in the garage, laying against the next, with nothing in between. A moving company should know better. (A 10 year old knows better) We ended up throwing my daughter’s tv away as it was damaged beyond repair. After unpacking and basically moving everything into the house myself, I noticed so many things that were damaged. My treadmill (was not cheap), was totally scuffed everywhere. My sons platform bed and my dining table (both brand new) had chunks of wood broken off, lamp shades had black smudges everywhere and that also goes for an oversized recliner, daughters white bedroom furniture, wall decor and too much more to list. The cost of damages was well over 10k Im not even exaggerating. We couldn’t even get them to pay the basic damage amount to us. I called and Randy said a check would be cut from “Atlanta”. I waited a week and nothing. I called Randy again and he said he didn’t know what happened but he would get another one sent. I waited another week and nothing. Spoke to Randy again and each time he acted clueless. He finally stopped answering (since the number is his personal cell phone). I kept calling and he accidentally answered once and pretended like he was a worker. When I called him out (because I know his voice) he hung up on me. Who does that? I’ve left numerous and I mean numerous, texts and emails for him with not one reply back. Keeping his customers happy is definitely NOT a priority. As I read other reviews I see I’m not the first one. This guy is not someone you want to do business with. I would say, you get what you pay for but that’s not even the case here. I can assure you the amount of damages to our stuff cost way more than my move from Tx to Oklahoma. Do yourself a favor and go elsewhere. Word of mouth is a powerful thing. I cannot in good conscience not give this company a review. To be honest, I don’t know how this guy is in business. It was the most unprofessional, uncomfortable and infuriating move I’ve ever been through. His website is full of false advertising because they were not professional, they did not treat me and my property with respect or make our move easy. Sorry for the novel but this is actually the short version. Hope this helps someone.

I would strongly recommend not using these guys. The movers themselves were great but Randy Fields of Yukon Oklahoma is dishonest. They charged me twice for the move and gave me the runaround on a refund which I still have not received. The move took place in January. I have been given every excuse in the book. Refunds been made, check has been mailed from Atlanta, refund made to wrong account, etc.

Excellent service. Good communication, good punctuality, good professionalism. Recommend highly!