1st Step Moving and Delivery, LLC
Charlotte, NC
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Robert’s takeBased on their public profile and 41 customer reviews.
1st Step Moving and Delivery, LLC in Charlotte, NC has earned solid customer confidence, with a 4.8-star average across 41 reviews. This suggests they've built a track record of satisfied clients in the local area. If you're planning a move in Charlotte, it's worth reaching out to them for a quote and seeing how they compare with other options.
Summary refreshed periodically — if something’s unclear or missing, always confirm specifics directly with the mover.
Customer reviews
What customers say
★★★★★ 4.8 · 41 total reviews
Lauren Wilder
★★★★★
Fantastic experience from start to finish. The First Step team got back to me within the hour for my quote, and the process was straightforward.<br>They communicated clearly in the days leading up to the move, and arrived five minutes early.<br>My belongings were treated respectfully and nothing was damaged. The work was completed quickly, and Cameron even hooked up my washer dryer for me!<br>No hidden costs and a super reasonable price for the quality of service and how professional they were.<br>I can’t recommend them enough, I was anxious because I’ve been burned in the past by other companies but First Step was exceptional. So grateful I found them.
Response from 1st Step Moving and Delivery, LLC
Thank you for the review! We were honored to be chosen as your preferred mover. We will continue to work hard to ensure a positive and pleasant moving experience for our customers. Your feedback and support is greatly appreciated. Thank you again!
Alexis Taylor
★★★★★
Response from 1st Step Moving and Delivery, LLC
Thank you for the review. Our team truly enjoyed working with you and were honored to be chosen as your moving provider. We work hard to make sure customers like you have the best experience. Enjoy Iowa!! Thank you again.
Adam Nygaard
★★★★★
Excellent service. Great communication and very smooth move.
Response from 1st Step Moving and Delivery, LLC
Thank you for the review! It was an honor to be chosen as you’re moving provider. Our team will continue to work to maintain a high level of service so that customers are pleased and satisfied. Please don’t hesitate to contact us for your future moving and/or delivery needs.
Yvonne Bastien
★★★★★
The owner and employee is the first step moving. We’re very professional and did a terrific job moving my furniture and all of the boxes that I
Response from 1st Step Moving and Delivery, LLC
Thank you for the review. Our team truly enjoyed working with you and were honored to be chosen as your moving provider. We work hard to make sure customers like you have the best experience. We look forward to working with you in the future. Thank you again.
Susan Wine
★★★★★
very efficient and kept me informed as to their location in route to my place.
Response from 1st Step Moving and Delivery, LLC
Thank you for the review! We were honored to be chosen as your preferred mover. We will continue to work hard to ensure a positive and pleasant moving experience for our customers. Your feedback and support is greatly appreciated. Thank you again!!
Dana White
★★★★★
1st Step Moving and Delivery exceeded my expectations!!!!! I have moved multiple times in the last 3 years due to work and have had several pieces of my furniture broken, scratched, and beaten up beyond repair. 1st Step Moving and Delivery moved me from a 3rd story apartment to a house without incident. They were careful and treated my belongings with respect. This is a company you can trust. I will use them again and again!!!!!
Response from 1st Step Moving and Delivery, LLC
Thank you for the review. It was an honor to be chosen as your moving provider. Our team will continue to work to maintain a high level of service so that customers are pleased and satisfied. Please don't hesitate to contact us for your future moving and/or delivery needs.
Show all 15 reviewsShow fewer+
Mckenzie Bridges
★★★★★
Cameron and his team helped me move into my first home and they did an amazing job! I would definitely use 1st Step again for any future moves.
Virginia Cruz
★★★★★
Cameron and Jayden took very good care of me. He told me how the move was going to work and it went exactly as planned. They are very good at what they do. It made what is a stressful time, much less stressful.
Rayn B.
★★★★★
Great service. Swift process. Very professional representation.
WT Harris Morningstar
★★★★★
Melissa Huartson
★★★★★
Great experience with 1st step Moving! Cameron and team mate arrived few minutes early. They worked very very hard meticulously packing the truck, and diligently unloading at the new place. We would highly recommend Cameron's business for anyone's moving needs!!!
Martha Carbonaro
★★★★★
Cameron was great to work with. He and his staff handled a difficult move with ease. They all were professional, courteous and on time. Absolutely recommend them and will use them again without hesitation!
Antonio Powell
★★★★★
1st Step Moving and Delivery is hands down my number one pick for moving services. I've relied on them for two moves already, and I couldn't be happier with their service. Cameron and his team are always punctual, budget-friendly, and incredibly organized. They've surpassed my expectations every single time, making the stressful task of moving much more manageable. I'm eagerly anticipating my upcoming third move with them. I'll definitely continue referring all my friends and family their way for their moving needs too! Highly recommend!
Lisa Lucas
★★★★★
Professional and punctual. The team conducted the packing and moving swiftly and carefully. They respond quickly and have affordable rates.<br><br>Thank you for making this a good experience.<br><br>I highly recommend.
Kelly O
★★★★★
We have hired 1st Step Moving & Delivery twice now and cannot recommend them more! Cameron and his team are true professionals and ensure the moving process is easy, cost effective, and efficient. Cameron told my husband and I that we could relax while his team took care of all of our belongings and ensured each of our pieces were taken care of while communicating effectively. When we needed extra help disassembling an item or changed our mind about a location to place something, this team helped out and the process was seamless. Will definitely hire this team again in the future as they exceeded our expectations. Thank you!
Reviews aggregated from established review platforms.
Typical cost range
What should a move like yours cost?
Industry-average ranges for this type of move. Your actual quote from 1st Step Moving and Delivery, LLC will depend on access, stairs, specialty items, and specific route.
Tip: “Large” sizes account for extra furniture, full garage, or more than average belongings.
Local move (up to 100 mi) · priced hourly
Peak season (May–Sep) typically adds 15–25% to both rates and availability.
Fair-price range
$1,350–$2,150
for a 2br 30 mile local move, off-season
Ranges based on 2026 industry data from This Old House, moveBuddha, AMSA, and ConsumerAffairs. Your actual quote varies with access, stairs, specialty items, and specific route.
Service area
Where they operate
Primary base: Charlotte, NC. Long-distance moves may extend across state lines — confirm specifics directly with 1st Step Moving and Delivery, LLC.
Capabilities
What they handle
Common services for moving companies in this category. Confirm specifics with 1st Step Moving and Delivery, LLC when you get a quote.
Service types
Property type
Additional services
Capabilities reported by 1st Step Moving and Delivery, LLC. Always confirm specifics before booking.
Also serving Charlotte
Other movers in the area
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