Alexander's Moving & Storage

I’ve moved over 17 times—seven of those were interstate moves—so I’ve seen a wide range of moving company experiences. I was hesitant to use Alexander’s Mobility Services again after a previous move in California left us with damaged furniture and a lost 6’ mirror. But this recent move from Vancouver, WA to Minneapolis, MN went significantly better.<br><br>The Good:<br>No property damage at either the origin or destination.<br>Most items arrived safely.<br>We had only a few minor claims, and reimbursement was fast and hassle-free.<br>Tips for a Smooth Move:<br>If you're planning a move with Alexander’s—or any professional mover—here are my recommendations based on experience:<br><br>1. Documentation Is Everything<br><br>Take photos of all items before they’re packed (especially high-value or fragile pieces).<br>Photograph your home before movers arrive to document the condition.<br>Walk through the property after the move to check for any damage.<br><br>2. Communicate Clearly<br><br>Let them know how you want your items handled. For example, I asked that all boxes be taped in an "H" pattern on all open edges. One packer was doing it differently, so I asked the driver to address it—and it was immediately corrected.<br>Don’t be afraid to speak up if something seems off. Most crews are responsive to respectful direction.<br><br>3. Ask Key Questions Beforehand<br><br>These details matter—ask your coordinator:<br><br>Will my items go directly to the destination, or will they be stored?<br>Will the same crew deliver that packed the truck?<br>Will my items be placed in vaults, and how many times will they be handled?<br>Should I have fragile electronics (like TVs) crated by an outside vendor to ensure warranty coverage?<br><br>4. Protect Yourself<br><br>Take photos of your TV and other electronics turned on and working, ideally with the movers in the shot for time-stamping.<br>Read the contract carefully. Understand liability coverage and whether additional insurance is needed.<br>Know the value of your belongings—don't guess!<br><br>5. Respect the Crew<br><br>Movers work incredibly hard, often without seeing a big share of what you’re paying.<br>A little courtesy goes a long way. Treat them well and you’ll usually see that respect returned in how they handle your belongings.<br><br>6. Prepare for the Dirty Truth<br><br>Moving is messy—dust, dirt, and debris will find their way into everything.<br>Consider packing your most delicate or personal items yourself. Possibly purchase some or all of your own moving pads for furniture you care deeply about.<br>Have cleaning supplies ready for when your items arrive.<br><br>Final Thoughts:<br>Most large moving companies operate in similar ways—they subcontract or use rotating labor crews and vary little in process. What makes the difference is how well you prepare and how clearly you communicate your expectations.<br><br>Alexander’s did a much better job this time around, and while no move is perfect, ours was handled fairly and professionally. If you're organized, proactive, and assertive (but respectful), you’ll increase your chances of a smoother move—no matter which company you choose.<br><br>Quick note: I was initially concerned when I heard my items would be packed into "vaults" (like PODS) and shipped on a truck. But after going through it, I’d say vaults aren’t bad! Your belongings stay separate from others’ and the vaults are sealed, so nothing mysteriously disappears. Just be sure to ask how long your items will be stored and, if you need them delivered sooner, request it upfront—and get it in writing.

First come first serve no appointment issue delivered for Monday to Friday any time no overnight parking

Great communication! Enjoyed working with them!

Always great service at alexanders mobility