
Serenity Movers
New York, NY
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Robert on Serenity Movers
Robert’s takeBased on their public profile and 145 customer reviews.
Serenity Movers in New York has built solid trust with customers, backed by 145 reviews and a 4.8 average rating. Their track record suggests they handle moves with care and attention to detail. If you're looking for a local mover with real customer feedback behind it, they're worth reaching out to for a quote.
Summary refreshed periodically — if something’s unclear or missing, always confirm specifics directly with the mover.
Customer reviews
What customers say
★★★★★ 4.8 · 145 total reviews
maria Smith
★★★★★
Did a great job helping us get packed and unpacked very careful with all of our things and treated them precious
Response from Serenity Movers
Hi maria! Hearing that our team treated your belongings as "precious" completely makes our day. Thank you for recognizing their hard work and careful hands. Enjoy your newly unpacked space! The Serenity Movers Team.
Rossibel Matías
★★★★★
The team was helpful and take care of all the furniture. 10/10 Good job!
Response from Serenity Movers
Hi Rossibel, thank you so much for the 10/10 rating and the wonderful review! We're so happy to hear that our team was helpful and took such great care of your furniture. Your satisfaction is our top priority, and we appreciate your business! The Serenity Movers Team.
Lynette Fortune
★★★★★
Very professional arrived on time disassembled my furniture along with bubble wrapping and put it into storage
Response from Serenity Movers
Hi Lynette, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that our team provided a professional, on-time experience and took such great care in disassembling and bubble wrapping your furniture for storage. Providing you with peace of mind is always our top priority. The Serenity Movers Team.
Shaunti Sims
★★★★★
The staff at Serenity Movers are superb! The movers are prompt and they took special care of all my items. Additionally, they are very fast yet efficient. I initially set up the move with someone from the office named Maxwell. He is very courteous, patient and made every effort to accommodate my specific needs. I would definitely use them again!
Response from Serenity Movers
Hi Shaunti, thank you so much for the wonderful 5-star review! We are thrilled to hear that our local moving team was prompt, fast, and efficient while taking excellent care of your belongings. I’ll be sure to pass your kind words along to Maxwell and the rest of the Serenity Movers crew who's always goes above and beyond to provide top-tier customer service and tailored moving and storage solutions. We truly appreciate your recommendation and look forward to being your go-to NYC movers whenever you need us next! Safe travels in your new space! The Serenity Movers Team.
Yvette Taylor
★★★★☆
They did a great job with my personal experience things Like my washing machine, furniture
Response from Serenity Movers
Thank you so much for the review! We are glad to hear you had a great experience with our team. We know how important your personal belongings are, so we take extra care when providing appliance moving for heavy items like washing machines, as well as wrapping and protecting your furniture. We appreciate your business and hope you are settling into your new space well! The Serenity Movers Team.
Desirea Harris
★★★★★
Excellent communication! Very kind and experienced staff.
Response from Serenity Movers
Thank you for the 5-star feedback! Our local movers pride themselves on being both kind and highly experienced. Excellent communication is just part of how we ensure a smooth relocation service for our clients. We appreciate your business! The Serenity Movers Team.
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Olga G
★★★★★
I am well overdue in writing this review, but I felt it was absolutely necessary to share my experience. I used these movers over a year ago to move from my old apartment to my current one, and looking back, they made what is usually a highly stressful day completely seamless. A few things that really stood out: Professional & Careful: The team arrived right on time and handled all of my furniture, packed boxes, and fragile items with the utmost care. Not a single scratch on any walls or items. Efficient & Hardworking: They didn't waste any time. They had a great system down, loaded the truck quickly, and unloaded everything exactly where I wanted it at the new place. Transparent Pricing: The final cost perfectly matched the estimate I was given. No hidden fees or unexpected "surprises" at the end of the day. Even after a full year of living in my apartment and settling in, I still tell people how great this moving experience was. If you want a moving crew that is reliable, professional, and excellent at what they do, look no further. I would absolutely use them again!
Ahmadu Garba
★★★★★
Serenity Movers are the best moving company I’ve ever hired. They’ve done two moves for me to date. One was cross country from LA to NYC and the second one was a few years later moving within NYC. Their customer service is impeccable. They really take care of your things as if it’s theirs. The movers are very nice and take the quality of work very seriously. I couldn’t recommend them enough. Also their prices are very reasonable. If you’re looking for a mover just end your search here and hire them ASAP.
Sarah Lobotsky
★★★★★
Maxwell and the Serenity team are simply the best! I’ve used their services 5 times over the years and referred them to friends and family, who have also become happy customers. From Maxwell’s friendly demeanor and clear communication, to the punctuality, swiftness and care of the movers, I am truly grateful to have Serenity be there to make moving a breeze.
Apsara Srivats
★★★★★
We had a great experience with Serenity movers. Our family moved out of our condo in the city to a larger suburban home. We had furniture at home and in our storage as well. We wanted to get full service movers to pack, unpack and assemble our furniture. Serenity Movers made the otherwise stressful process a lot easier and communicated with us all along the way. On the day of the move, they showed up on time and were able to complete all of the work within the day. I would highly recommend this moving company.
Megan Fliegelman
★★★★★
I am so grateful for Serenity Movers. I have moved multiple times with them and they have always gone above and beyond for what I would expect from a moving company. Respectful & supportive. There is continuity in the office so I know who I am speaking with, Hi Max, and they move the information from any conversation through to who needs the information to be able to act upon it. Even when there was uncertainty in what could be done (example: I moved with them back on the first day of the NYC "lock down" in 2020 and they were not sure if they would be able to cross the bridges to get to me. I knew ever step along the way what was happening and we could troubleshoot and build contingency), I knew they would have my back and get the job done.
James Smith
★★★★★
Very impressed. Before, during and after, the communication between me and the company was excellent. I was promised a 5 star service and got 6 stars.. The 3 friendly movers showed up at the time they said they would, provided excellent, swift service and constantly asked if there is anything that we needed assistance with. The move out of the old apt and into the new apt was FLAWLESS and not one item was damaged.
Reviews aggregated from established review platforms.
Typical cost range
What should a move like yours cost?
Industry-average ranges for this type of move. Your actual quote from Serenity Movers will depend on access, stairs, specialty items, and specific route.
Tip: “Large” sizes account for extra furniture, full garage, or more than average belongings.
Local move (up to 100 mi) · priced hourly
Peak season (May–Sep) typically adds 15–25% to both rates and availability.
Fair-price range
$1,350–$2,150
for a 2br 30 mile local move, off-season
Ranges based on 2026 industry data from This Old House, moveBuddha, AMSA, and ConsumerAffairs. Your actual quote varies with access, stairs, specialty items, and specific route.
Service area
Where they operate
Primary base: New York, NY. Long-distance moves may extend across state lines — confirm specifics directly with Serenity Movers.
Hours
Hours of operation
Monday: 8 AM to 9 PM Tuesday: 8 AM to 9 PM Wednesday: 8 AM to 9 PM Thursday: 8 AM to 9 PM Friday: 8 AM to 9 PM Saturday: 8 AM to 9 PM Sunday: 8 AM to 9 PM
Capabilities
What they handle
Common services for moving companies in this category. Confirm specifics with Serenity Movers when you get a quote.
Service types
Property type
Additional services
Capabilities reported by Serenity Movers. Always confirm specifics before booking.
Also serving New York
Other movers in the area
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